Useful & Emergency

Useful & Emergency

Bear in mind the following useful telephone numbers during your stay in Heraklion.

Telephone Information (OTE)
11888: OTE's Telephone Directory Information is a service where you can search telephone numbers from different categories and professions of your interest, such as night clubs, art galleries, bakeries, liquor stores, hotels, etc. (charge: €0.99/minute, +roaming charges).

European Emergency Call Number
112: 112 is the number adopted by the European Union (EU) as an emergency number which you can call free of charge for emergencies in all EU countries. In Greece, you can call 112 24 hrs a day, 7 days a week (free call).

National Emergency Aid Centre (EKAB)
166: The National Emergency Aid Centre was established in 1985 as part of the Ministry of Health, Welfare and Social Security. It was created in order to be in charge of emergency aid provision as well as of transportation to hospitals or health centres if necessary (free call).

Greek Police
100, +30 2810 274010: Call this number for emergencies requiring police intervention in any part of the country. All citizens can also contact the Police by sending a free sms to 100 (100/free call, charge: +30 2810 274010/€0.03/minute +roaming charges).
1571, +30 2810 274046: Help and information regarding any problems for national and foreign tourists in Greek, English, French, and German (charge: 1571/€0.06/minute, +roaming charges/ +30 2810 274046/€0.03/minute +roaming charges).

Fire Brigade
199: The Fire Brigade Department is concerned with safety and is under the Ministry of Public Order and Citizen Protection, with local competence that includes the whole Greek territory. It was created in order to protect the citizens' lives and property, as well as public property, along with forests and the natural environment from fires, natural disasters and other kinds of disasters (free call).

General Hospital of Heraklion "Venizeleio-Pananeio"
+30 2813 408000 (charge: €0.03/minute, +roaming charges)

General University Hospital of Heraklion
+30 2813 402111 (charge: €0.03/minute, +roaming charges)

Port Authority
+30 2813 406910 (charge: €0.03/minute, +roaming charges)

Town Hall
+30 2813 409000 (charge: €0.03/minute, +roaming charges)